The site only shows available products and sizes. If you don't find what you're looking for, it means it's out of stock.
How long does it take for my order to arrive? With which Courier?Our orders usually arrive in 2-3 working days, but it depends on the delivery area. Your package will be sent via express courier.
What are the shipping costs?Shipping costs €7.
Where is my package?To find out where your package is, enter the "Check your order" section at the link https:// bidon1938.com/order_status, enter the required data and click the "Search" button. You will still be updated via email during all phases of your order.
How can I pay for my order?You can pay by credit card, AmazonPay, PayPal, Afterpay, bank transfer or cash on delivery (cash to the courier). The cash on delivery, however, has an additional cost of €5, equal to the collection costs by the courier. N.B. By choosing bank transfer the shipment will be postponed by a few days due to the technical times of payment registration.
Can I pay in installments?Yes, you can pay in instillments by choosing the Afterpay or PayPal option. In both cases, you will need to register and have your account verified. Payment will be in 3 installments, one per month, and your order will be shipped after the balance of the first installment. You can find more information on www.scalapay.com and on PAYMENT CONDITIONS IN 3 INSTALLMENTS (paypal.com)
Can I make a return or exchange?Yes, you can return or exchange the product within 14 days from the delivery, as long as it is unused and in the same conditions in which you received it. We will send you a prepaid label to print that will allow you to send the package via the post office or a collection point. As soon as the return is taken care of by us, you will receive a confirmation email and the related refund of the product or confirmation of sending the exchange of goods. Shipping costs, cash on delivery costs and any return costs will not be reimbursed if shipped without using the consignment note provided.
Where do I receive the refund?If you paid by credit card, AmazonPay, Afterpay or PayPal, the money will be credited back to you through the same payment method. If you paid by bank transfer or cash on delivery, send us an email providing a PayPal address or an IBAN and the name of the account holder.
Can I make a further exchange or return it?Yes, it is possible to return the exchange or make a further exchange, but in this case the management costs will be borne by the customer. In case of return you can send us the product with the method you prefer or we can send you a prepaid label withholding €7 from the refund. In the event of an exchange you will have to bear the costs of returning the goods and the shipping costs of the new product sent, equal to €14, to be paid in advance or by cash on delivery with a surcharge of €5, equal to the courier's collection costs.
Can I place an order by phone?Yes, it is possible. Just take note of the SKU code shown on the side of the product photo... We'll take care of the rest. With this method, payment is only possible via bank transfer, credit card, cash on delivery or PayPal.
Do you have a newsletter?Yes, you can sign up from the homepage of our site or when confirming your order... You will periodically receive news and promotions!
Where can I find you?Our Bidon shop is located in Fossalta di Portogruaro (VE), in Via Enrico Fermi 24.